Every company is a digital company nowadays and that statement increasingly rings true in the back office nowadays. Most companies today use services such as ERP like NetSuite, CRM like Salesforce, and Customer Service software like Zendesk. Here’s a quick look a the top 5 from Okta’s (Okta is a popular “identity cloud” company.) Businesses at Work report from March of 2016.
- Microsoft Office 365 – Microsoft Office has been around forever but in late 2010, Microsoft announced Office 365. Office 365 is a SaaS (Software as a Service) version of the popular Office applications such as Word, Excel, and PowerPoint. But, lately the Office 365 service has come to include things like Skype, Teams (a new workplace chat tool/Slack-competitor), and the Power BI analytics tools while being heavily integrated with Dynamics 365, Microsoft’s ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and enterprise software offering.
- Salesforce – Salesforce is the popular CRM company headed by Marc Benioff. Salesforce offers an increasingly long-list of tools for companies from their Sales Cloud CRM solution and their Service Cloud Customer Service solution to their App Cloud and Force.com developers tools and everything in between.
- Box – Box is the popular cloud storage company that is used by companies like GE. They provide secure cloud storage and integrate with popular services such as Office 365 and Salesforce.
- Google Apps – Google Apps, also known as G Suite, is a suite of apps similar to those of Microsoft’s Office 365. G Suite’s array includes Gmail, Hangouts, Docs, Sites, and Vault. It also a SaaS solution like Office 365. G Suite boasts users such as Whirlpool, Asics, HP, pwc, and Salesforce.
- Amazon Web Services – Amazon Web Services (AWS) is the popular cloud service for developers that provides a wide array of tools. These include Compute Power, Database Storage, and Content Delivery. A direct competitor to Microsoft Azure and the Google Cloud Platform, AWS is used by companies like Netflix, Kellogg’s, and Siemens among many others.
These are some of the most used software by companies around the world. Lower down on the list from Okta were Concur, the travel tool acquired by SAP, LinkedIn, the professional social network acquired by Microsoft, and NetSuite, the ERP provider recently acquired by Oracle.